Accessibility Statement

1. Accessibility Commitment

Sunrise Rentals Ltd is committed to ensuring that our website is accessible to all users, regardless of ability or disability. We believe that digital accessibility is essential to providing equal access to our services and information.

This Accessibility Statement outlines our commitment to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and describes the accessibility features of our website, as well as any known limitations and how to report accessibility issues.

2. WCAG 2.1 AA Compliance

We have designed and tested our website to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. WCAG 2.1 provides clear recommendations for making web content more accessible to people with disabilities, including:

• Visual impairments (blindness, low vision, color blindness)
• Hearing impairments (deafness, hearing loss)
• Motor impairments (mobility difficulties, tremors)
• Cognitive impairments (dyslexia, ADHD, intellectual disabilities)
• Speech disabilities
• Neurological conditions

3. Accessibility Features Implemented

Our website includes the following accessibility features:

3.1 Visual Design & Contrast

• Sufficient color contrast ratios (WCAG AA standard: 4.5:1 for normal text, 3:1 for large text)
• Clear visual hierarchy with appropriately sized headings and text
• No reliance on color alone to convey information
• Readable fonts (Poppins) with adequate line spacing
• Flexible text sizing without loss of functionality

3.2 Navigation & Structure

• Logical page structure using semantic HTML (headings, lists, landmarks)
• Keyboard navigation support for all interactive elements
• Visible focus indicators for keyboard users
• Consistent navigation patterns throughout the site
• Skip navigation links to bypass repetitive content
• Breadcrumb trails and clear page titles

3.3 Screen Reader Compatibility

• Proper semantic HTML markup for screen reader compatibility
• Alternative text descriptions (alt text) for all images
• Descriptive link text (avoiding generic "click here" links)
• Form labels properly associated with input fields
• ARIA attributes used appropriately to enhance accessibility
• Proper heading hierarchy (H1, H2, H3 structure)

3.4 Forms & Input

• Clear, descriptive labels for all form fields
• Input validation messages that are easy to understand
• Error identification and suggestions for correction
• Support for voice input and keyboard-only navigation
• Adequate spacing between form elements

3.5 Multimedia Content

• Captions and transcripts for video content (where applicable)
• Audio descriptions for important visual information
• No auto-playing audio or video content
• Clear identification of media type and duration

3.6 Mobile Accessibility

• Responsive design that works on all device sizes
• Touch target sizes of at least 44x44 pixels (WCAG 2.5 Pointer Target Size)
• Support for both landscape and portrait orientations
• Accessible mobile navigation and menus

3.7 Animation & Motion

• Respect for prefers-reduced-motion setting
• Animations that do not cause seizures (no flashing at 3+ Hz)
• Ability to pause, stop, or control animations

4. Assistive Technology Support

Our website has been tested for compatibility with the following assistive technologies:

• Screen Readers: NVDA, JAWS, VoiceOver
• Browser Extensions: Accessibility checkers and zoom extensions
• Voice Control: Voice recognition software
• Text-to-Speech: Browser and OS-level text-to-speech functionality
• Keyboard Navigation: Full keyboard accessibility without requiring a mouse

5. Known Limitations & Areas for Improvement

While we strive for complete accessibility, some limitations currently exist:

5.1 Third-Party Content

Some embedded third-party content (such as maps, social media integrations, or external videos) may not fully meet WCAG AA standards. We are working with these service providers to improve their accessibility.

5.2 PDF Documents

Some downloadable PDF documents may not be fully accessible. Where possible, we provide alternative formats. Please contact us if you require an accessible version of any document.

5.3 Legacy Content

Older pages or archived content may not meet current accessibility standards. We are continuously updating our website to improve accessibility across all content.

5.4 Complex Data Tables

Some complex data tables may have limited accessibility features. We provide data summaries and alternative views where possible.

6. Accessibility for Specific Needs

6.1 Visual Impairments

Users with visual impairments can:

• Use screen readers (NVDA, JAWS, VoiceOver)
• Use browser zoom (up to 200%) without horizontal scrolling
• Use high contrast mode in their browser or operating system
• Install browser extensions for enhanced readability
• Request accessible versions of documents or images

6.2 Hearing Impairments

Users who are deaf or hard of hearing can:

• Access captions and transcripts for audio and video content
• Use video relay services or interpreters for phone calls
• Contact us via email or contact form instead of phone

6.3 Motor Impairments

Users with motor impairments can:

• Use keyboard navigation without a mouse
• Use voice control or speech recognition software
• Use eye-tracking technology or other alternative input devices
• Access larger touch targets on mobile devices

6.4 Cognitive Impairments

Users with cognitive impairments benefit from:

• Clear, simple language and straightforward navigation
• Consistent layout and predictable functionality
• Clear error messages and helpful suggestions
• Ability to disable animations and transitions

7. Testing & Quality Assurance

We regularly test our website for accessibility using:

• Automated Testing Tools: WAVE, Axe DevTools, Lighthouse
• Manual Testing: Keyboard navigation, screen reader testing
• User Testing: Feedback from users with disabilities
• WCAG Checklist: Regular reviews against WCAG 2.1 AA criteria
• Third-Party Audits: Periodic independent accessibility audits

Our website is tested at least quarterly to identify and resolve accessibility issues.

8. Accessibility Policy & Commitment

Sunrise Rentals Ltd is committed to:

• Ensuring all new web content meets WCAG 2.1 AA standards before publication
• Regularly updating and maintaining existing content for accessibility
• Training our team on web accessibility best practices
• Responding promptly to accessibility feedback and complaints
• Working with users with disabilities to understand their needs
• Continuously improving our accessibility practices

9. Reporting Accessibility Issues

If you encounter any accessibility barriers or issues on our website, please report them to us:

We take all accessibility feedback seriously and will work with you to resolve the issue. If you are not satisfied with our response, you can contact the Equality and Human Rights Commission.

10. Standards & Regulations

Our website complies with the following standards and regulations:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA - International standard for web accessibility
• Equality Act 2010 (UK) - Legal requirement to ensure reasonable adjustments for disabled users
• Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 - UK regulations for public sector website accessibility
• EN 301 549 (European Standard) - Accessibility requirements for information and communication technology

11. Accessibility Resources

If you need assistance using our website or want to learn more about web accessibility:

• WCAG 2.1 Quick Reference - Official WCAG guidelines
• Web Accessibility Initiative (WAI) - Comprehensive accessibility resources
• UK Government Accessibility Standards
• Equality and Human Rights Commission
• AbilityNet - Technology and Disability Resources

12. Alternative Access Methods

If you have difficulty accessing information through our website, alternative methods are available:

• Phone: Call us at +44 7836 585527 to speak with our team (24/7 availability)
• Email: Send requests to accessibility@sunriserentalsltd.co.uk
• Mail: Write to us at Cole Street Studios, 6-8 Cole Street, London, SE1 4YH
• Contact Form: Use the accessible contact form on our website

13. Future Improvements

We are continually working to improve website accessibility. Upcoming enhancements include:

• Implementation of advanced keyboard shortcuts and navigation features
• Expanded captions and transcripts for video content
• Enhanced text-to-speech functionality
• Improved accessibility for complex data visualizations
• Third-party content accessibility improvements